Taximail: Powering Smarter Customer Communication Through Email Marketing and Automation

Get to know Taximail

Taximail is a Thailand-based email marketing and customer communication platform that helps businesses connect with their customers through email marketing, automation, transactional email, SMS marketing, and messaging solutions. Taximail is now part of the Orisma Group, operating as Orisma’s marketing-technology business.

Founded in 2012 by digital entrepreneur Phaiboon Trikanjananun, Taximail was created to provide businesses of all sizes with an effective and accessible platform for email marketing and automation. Today, the company operates from its headquarters in Bangkok and is supported by specialists across email marketing, technology, sales, design, and customer support.

For businesses that rely on automated and system-generated emails, Taximail provides SMTP Relay, RESTful API, and Webhooks, enabling websites and applications to integrate reliable transactional email delivery into their existing systems.

Taximail also offers BizChat, a multi-channel customer communication solution supporting platforms including Facebook Messenger, Instagram, LINE Official Account, and Telegram. Through features such as automated responses, frequently asked questions, customer tagging, and conversation management tools, businesses can manage customer interactions more efficiently across multiple channels.

As part of the Orisma Group, Taximail continues to focus on helping businesses strengthen customer engagement, improve digital communication, and drive growth through data-driven marketing and technology.

Taximail provides an integrated customer communication platform that enables businesses to manage the full range of digital interactions—from marketing campaigns and automated emails to transactional messaging and multi-channel customer engagement.

Looking for a better way to connect with your customers? Taximail helps businesses create meaningful customer connections whether you’re sending marketing campaigns, automated notifications, or managing conversations across channels, Taximail provides the tools you need to communicate more efficiently and build stronger customer relationships.

Join us to discover how Taximail can help you simplify communication, automate engagement, and grow your business.

Start communicating smarter with Taximail today.